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Full-time, Waterloo, ON
If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Come and join us at Optical Illusions - Waterloo (partners of FYidoctors) as our newest Licensed Optician.
About Us:
Since 1995, Optical Illusions has provided its clients with better vision. With two optometrists on our team, we offer eye exams and full optometric services in-house. Our bright, spacious showroom features a wide selection of frames from the top designers. You won't find a better, more convenient source for total eye care!
How You'll Benefit:
A comprehensive total rewards package
Competitive wage and benefits
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture fosters a sense of collaboration
Ongoing training and development opportunities
The Role:
Optical Illusions - Waterloo is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optician.
The Optician plays a critical role within Optical Illusions and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.
This position is a Full-Time, permanent role working up to 40 hours per week, Mondays to Saturdays.
What Will You Be Doing?
Educating clients about the best eyewear choices for their lifestyle
Assisting with selection of frames to suit your client’s aesthetic and performance needs
Performing frame and facial measurements to ensure correct fit and positioning of new eyewear
Upholding excellent customer service standards using your charisma and problem-solving skills
Performing repairs and adjustments to customers' eyewear
Contributing to store retail sales goals
Communicating with patients in person, by phone, and by email
Billing the patient, their medical service provider and other third parties
What Do You Bring?
Provincial license or certification by a nationally or provincially recognized college as an optician (or close to completion of a program)
Passionate about customer experience; a great communicator who can provide exceptional interactions with customers
Committed to excelling as a member of a high performing team
Able to multi-task in a fast-paced environment
Good computer knowledge, including Microsoft Office Suite
Previous retail experience an asset
We appreciate your interest in Optical Illusion - Waterloo and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities!